Fact-Checking Policy

Fact-Checking Policy

BrexCardAdvisor publishes information about Brex, corporate cards, business banking, spend management, rewards, financial software, and competing business-finance platforms.

Because this information can influence business financial decisions, factual accuracy is an important part of our editorial process.

Our fact-checking policy explains how we verify material claims, which sources we prefer, how we handle conflicting information, how calculations are reviewed, and what happens when information changes after publication.

BrexCardAdvisor is an independent publication. We are not affiliated with, operated by, endorsed by, or sponsored by Brex or Capital One.

Our Fact-Checking Standard

Our objective is to make a reasonable, documented effort to verify material factual claims before publication.

The level of verification depends on the importance of the claim.

A minor descriptive statement may require a straightforward source check.

A statement involving pricing, eligibility, account requirements, banking protections, credit limits, rewards, ownership, or another financially significant issue should receive greater scrutiny.

We prioritize information that readers could reasonably use when deciding whether to apply for, use, compare, or switch a financial product.

Facts We Review Most Carefully

Certain information receives additional attention because errors could materially affect a reader's understanding of a product.

This includes:

  • product pricing
  • subscription fees
  • annual card fees
  • foreign-exchange costs
  • transaction fees
  • repayment terms
  • eligibility requirements
  • minimum cash requirements
  • revenue requirements
  • business entity requirements
  • personal guarantee requirements
  • personal credit-check policies
  • business credit reporting
  • company credit limits
  • employee card limits
  • reward multipliers
  • reward redemption values
  • airline transfer ratios
  • banking relationships
  • FDIC insurance disclosures
  • SIPC disclosures
  • treasury and cash-management structures
  • card issuers and networks
  • company ownership
  • acquisitions
  • major product changes
  • account-access and security information

These facts should generally be supported by current primary documentation whenever that documentation is available.

Primary Sources Come First

Our preferred sources are documents published directly by the organization responsible for the product or information.

For Brex-related articles, primary sources may include:

  • Brex product pages
  • Brex Help Center
  • Brex pricing documentation
  • Brex legal agreements
  • Brex card agreements
  • Brex Rewards documentation
  • Brex security documentation
  • Brex Trust Center
  • Brex company announcements
  • Brex Business Account disclosures
  • Brex banking and treasury disclosures
  • Capital One announcements and disclosures

Depending on the topic, we may also use information published by:

  • partner banks
  • card networks
  • government agencies
  • regulators
  • FDIC
  • SIPC
  • FINRA
  • other relevant financial institutions

For competitor comparisons, we apply the same approach to the company being evaluated.

For example, if we are comparing Brex with Ramp, Mercury, BILL, or another provider, important claims about that provider should be checked against that provider's own current documentation whenever possible.

Our Source Hierarchy

When several sources are available, we generally prioritize them in the following order:

  1. Current legal agreements and regulatory disclosures
  2. Current official product documentation
  3. Current official help-center documentation
  4. Current official pricing pages
  5. Official company announcements
  6. Relevant regulator or government sources
  7. Documentation from financial partners
  8. Established independent publications
  9. Other reputable secondary sources
  10. Community discussions and individual user reports

This hierarchy is a guideline rather than an automatic rule.

An official marketing page, for example, may be useful for describing a feature but may not provide enough information to evaluate its limitations.

In that situation, we may consult legal terms, support documentation, or additional independent sources.

Secondary Sources

Independent publications can provide useful context, comparisons, historical information, and additional perspectives.

We may consult publications that cover:

  • business credit cards
  • fintech
  • banking
  • startups
  • corporate finance
  • accounting software
  • spend management
  • business travel

However, secondary sources are normally not our first choice for verifying current Brex pricing, eligibility, rewards, or contractual terms when current primary documentation is available.

If a secondary article conflicts with newer official documentation, we generally use the newer primary source while considering whether the disagreement should be explained to readers.

Competitor-Published Research

Companies often publish comparison pages about their competitors.

These pages can contain useful information, but the publisher also has a commercial interest in the comparison.

For that reason, we do not automatically treat a competitor's statement about Brex as authoritative.

Material claims should be independently checked.

The same principle applies to Brex content discussing competing providers.

Publication-Date Checks

Financial information can become outdated quickly.

When checking a source, our editorial team considers:

  • publication date
  • last updated date
  • effective date
  • whether the product still exists
  • whether the information applies to the current version of the product
  • whether an acquisition or ownership change occurred afterward
  • whether newer documentation supersedes the source

An older page is not automatically inaccurate, but time-sensitive information requires additional verification.

Current Information vs Historical Information

BrexCardAdvisor may discuss historical product terms when they provide useful context.

Historical information should be clearly distinguished from current information.

For example:

A valuation reported in 2022 should not be presented as the company's current valuation without appropriate context.

A reward structure from an older card program should not be described as the current reward program.

A historical ownership structure should not be presented as current after an acquisition has closed.

Dates are added when they materially help readers understand the difference.

Conflicting Sources

Occasionally, two reliable sources appear to provide different information.

When this happens, we investigate before choosing one version.

Factors may include:

  • which source is newer
  • whether one source is a legal agreement
  • whether the information applies to a different product tier
  • whether one source describes an exception
  • whether different customer groups receive different terms
  • whether the documentation refers to daily or monthly repayment
  • whether the information is geography-specific
  • whether a product recently changed

If the conflict cannot be confidently resolved, we prefer to explain the uncertainty rather than present one interpretation as certain.

Account-Specific Terms

Not every financial-product term is universal.

Certain details may depend on:

  • underwriting
  • company size
  • revenue
  • available cash
  • account history
  • geographic location
  • contract terms
  • product tier
  • negotiated pricing
  • partner programs
  • promotional offers

When a number is not universal, we avoid presenting it as if every customer will receive the same result.

Terms such as:

  • "generally"
  • "may"
  • "up to"
  • "according to Brex's published requirements"
  • "subject to underwriting"
  • "depending on the company's agreement"

are used when they accurately reflect the underlying documentation.

Eligibility and Approval Claims

Meeting a company's published eligibility requirements does not necessarily mean that an applicant will be approved.

Our articles aim to distinguish between:

  • eligibility requirements
  • application requirements
  • underwriting criteria
  • published guidelines
  • partner exceptions
  • final approval decisions

We do not state that a business "will qualify" unless approval is genuinely guaranteed by the provider under the stated conditions.

Pricing Verification

When reviewing pricing, we look beyond headline prices when possible.

Depending on the product, we may check:

  • base plan price
  • per-user price
  • annual vs monthly billing
  • contract commitments
  • implementation charges
  • overage charges
  • transaction costs
  • currency-conversion costs
  • sales tax
  • travel charges
  • third-party charges
  • custom enterprise pricing

A product advertised as "$0" may still involve other costs.

Our goal is to explain those costs rather than repeat the headline price without context.

Rewards Verification

Rewards programs can contain multiple eligibility conditions.

Before publishing reward information, we may verify:

  • points or cash-back rate
  • qualifying purchase categories
  • merchant-category restrictions
  • travel-booking requirements
  • daily vs monthly payment differences
  • redemption value
  • cash redemption rate
  • travel redemption rate
  • transfer ratios
  • partner availability
  • expiration rules
  • program exclusions

A headline multiplier is not presented as universally applicable when the program documentation contains significant conditions.

Banking and Insurance Claims

Banking, FDIC insurance, securities protection, and cash-management products require particularly careful language.

We distinguish between concepts such as:

  • fintech company
  • bank
  • bank partner
  • FDIC-insured deposit
  • sweep program
  • money-market fund
  • securities account
  • SIPC protection
  • investment risk

We do not describe a non-bank fintech company as a bank merely because banking services are available through the platform.

We also avoid implying that every dollar held through a financial platform receives identical protection.

Coverage can depend on product structure, participating institutions, ownership category, existing deposits, and other conditions.

Readers should review the official disclosures associated with their specific account.

Credit and Underwriting Claims

Corporate card limits may not operate like traditional consumer credit-card limits.

When discussing limits or underwriting, we check distinctions such as:

  • company-level credit limit
  • available credit
  • employee card limit
  • purpose-based spend limit
  • daily-payment capacity
  • monthly-payment capacity
  • cash-based underwriting
  • revenue-based underwriting

We avoid presenting an example credit limit as a guaranteed amount available to every customer.

Calculations

BrexCardAdvisor sometimes performs calculations using published financial terms.

Examples may include:

  • reward value
  • effective cash-back rate
  • annual software cost
  • foreign-exchange cost
  • annual spending
  • per-user pricing
  • points transfer value

When possible, calculations are reviewed separately from the source fact.

For example:

If a provider states that 1 point is worth $0.01 for a particular redemption, that rate is the sourced fact.

Calculating that 100,000 points would equal $1,000 under that redemption method is our calculation.

We aim to show enough of the assumptions that readers can understand how the result was reached.

Hypothetical Examples

Some articles use fictional examples to make financial concepts easier to understand.

A hypothetical example might describe:

  • a 20-person startup
  • a company with $500,000 in annual software spend
  • a finance team managing 100 employee cards
  • a business spending $25,000 internationally

These scenarios are illustrative.

They are not represented as actual Brex customers unless they genuinely are and appropriate documentation is available.

Fact-Checking Comparisons

Comparison content requires checking both sides.

When comparing two providers, our goal is not simply to verify Brex and rely on memory for the competitor.

Important comparison categories may include:

  • pricing
  • eligibility
  • rewards
  • banking
  • employee cards
  • expense management
  • accounts payable
  • procurement
  • travel
  • international capabilities
  • revolving credit
  • personal guarantee requirements

The same standard should be applied to each provider where practical.

Fact-Checking Reviews

A product review contains both facts and editorial judgments.

Facts should be verified.

Editorial conclusions should be supported by those facts.

For example, saying that a product has a particular published price is a factual statement.

Saying that the price represents strong value for a 100-person finance team is an editorial assessment.

We aim to make that distinction understandable to readers.

Fact-Checker Credits

BrexCardAdvisor only uses a Fact Checked By credit when an identifiable person actually reviewed the relevant material.

We do not create:

  • fictional fact-checkers
  • fake financial experts
  • invented reviewers
  • false professional credentials

If an article is checked through our collaborative editorial process without a dedicated named reviewer, it may instead be attributed to the BrexCardAdvisor Editorial Team where appropriate.

A named reviewer should not be displayed simply because adding a reviewer box might appear more authoritative.

Author and Reviewer Accuracy

Author and reviewer information should represent real people or the real editorial organization responsible for the content.

Professional credentials are included only when they genuinely belong to the person being credited.

If a freelancer is a business-finance writer but not a licensed financial professional, we describe their actual role rather than assigning a more impressive title.

Accuracy about the people behind the content is part of fact-checking too.

AI-Assisted Editorial Work

BrexCardAdvisor may use AI-assisted and other software tools during research and content production.

Such tools may assist with:

  • organizing source material
  • identifying claims requiring verification
  • structuring information
  • checking calculations
  • identifying inconsistencies
  • editing
  • grammar
  • formatting

AI output is not treated as a primary financial source.

A claim does not become verified because an AI system produced or repeated it.

Material financial facts should be checked against appropriate sources.

The editorial team remains responsible for the published result.

Information We Do Not Invent

To make content appear more trustworthy, some websites may be tempted to fabricate evidence.

That is not our policy.

We do not intentionally invent:

  • professional qualifications
  • author biographies
  • customer accounts
  • product-testing results
  • approval experiences
  • account balances
  • customer testimonials
  • conversations with company representatives
  • financial results
  • regulatory approvals
  • statistics
  • sources

If first-hand testing has not occurred, we do not describe documentation-based research as hands-on testing.

Update Reviews

Published articles are reviewed again when material changes become known.

Triggers may include:

  • pricing changes
  • new eligibility requirements
  • changes to reward programs
  • changes to card issuers
  • new banking partners
  • revised insurance disclosures
  • acquisitions
  • major feature launches
  • product discontinuations
  • regulatory changes
  • significant competitor changes

High-value financial facts may be reviewed more frequently than general background information.

Last Reviewed Dates

Important pages may display:

  • Published
  • Updated
  • Last reviewed
  • Last fact checked

These dates should represent meaningful editorial activity.

We do not intentionally update a visible date solely to make an unchanged article appear more recent.

A Last fact checked date should indicate that important current claims on the page were reviewed.

Corrections After Publication

Even with a fact-checking process, mistakes can occur.

Financial products can also change after an article is published.

When we identify a material error, we aim to correct it promptly.

Depending on the situation, we may:

  • replace an incorrect number
  • update an outdated product term
  • revise an inaccurate comparison
  • add missing context
  • clarify ambiguous wording
  • identify that a previous term is historical
  • add a correction or update note

Material corrections are handled under our Corrections Policy.

Reader-Submitted Corrections

Readers, companies, and other knowledgeable parties are welcome to report possible factual errors.

Contact:

admin@brexcardadvisor.com

A useful correction request should ideally include:

  • the BrexCardAdvisor page URL
  • the statement believed to be inaccurate
  • an explanation of the issue
  • a current supporting source
  • the effective date if relevant

Primary documentation is particularly helpful.

We review correction requests independently.

Receiving a request from a company does not automatically mean that an article will be changed.

We first evaluate the evidence.

Company Requests

Companies covered by BrexCardAdvisor may contact us regarding information they believe is inaccurate.

We welcome factual clarification.

However, a company cannot require us to remove accurate criticism, disadvantages, comparison results, or editorial opinions simply because it disagrees with them.

Factual corrections and editorial independence are separate issues.

Unverified Claims

When a material claim cannot be adequately verified, our preferred options are to:

  • remove the claim
  • qualify the claim
  • attribute the claim to its source
  • explain that the information remains uncertain
  • postpone publication until better evidence is available

We prefer uncertainty over false precision.

Broken or Removed Sources

Official webpages can change or disappear.

When an important source becomes unavailable, we may:

  • locate updated official documentation
  • use another relevant primary source
  • determine whether the underlying claim remains current
  • revise the article if verification is no longer possible

An old citation alone does not guarantee that a financial claim remains current.

Our Responsibility to Readers

Fact-checking does not mean every financial product will behave identically for every company.

It also does not guarantee that a provider will not change a policy immediately after our review.

Our responsibility is to make a reasonable effort to:

  • use reliable sources
  • identify current information
  • distinguish facts from analysis
  • disclose important limitations
  • avoid unsupported certainty
  • correct material errors
  • maintain important content over time

Fact-Checking Contact

For factual corrections, source updates, or questions about our verification process, contact:

admin@brexcardadvisor.com

Please include the relevant article URL whenever possible.

Our goal is not simply to publish more information about Brex.

Our goal is to publish information that readers can understand, verify, and use with appropriate context.